Client Management Advisory Notice

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From Client Management Operations
Subject Consolidated Network Wrap-Up -- Disconnect FIN Circuits And Return Routers
Effective Date 06/16/03
Notice Number NCP#013

We are pleased to announce the conclusion of our Network Consolidation Project.  Support for the FIN network will be discontinued beginning July 1st.  We would like to take this opportunity and thank everyone involved in the project for their determination and hard work which led to the successful completion of this project in a timely manner.  We believe the migration to our AT&T managed service network � gives us greater flexibility to meet the data communication needs of our clearing firms for now and the near future.

 

If you haven�t done so by now, please fax in the disconnect form for the old FIN circuits. Also, if you still have our CISCO 2500 series router at your primary site, it belongs to the CME � and needs to be returned.   Routers at DR sites were secondary and were purchased by the clearing firm.  If you have any question concerning either one of these issues � please contact Ori Lotan at 312-466-7430.

 

CME Consolidated Network Support Contacts

 

Going forward, following are the departments and phone numbers you will need to keep on hand in the event you require assistance with your clearing related connectivity at the CME:

 

Production Circuit Problems:  Circuit down, suspected network problems. Please contact the GCC (GLOBEX Control Center) at 312-456-2391 and refer to your AT&T DLCI circuit number. (You can contact Ori to verify your DLCI.)

 

Clearing Application Problems: Interruption to real-time MQM messaging, FTP files or VPS printing access.  During RTH trading hours please contact Client Management Operations at 312-930-8159.  After 5:00 pm, contact CME Enterprise Computing at 312 930-8150.

 

Circuit Orders/Changes:

Ordering new circuits or upgrading, downgrading and disconnecting existing GLOBEX/AT&T circuits) please contact the GLOBEX Services Group at 312-634-8847 or 312-634-8864.

 

 Once again, thank you again for your cooperation.